Cowboy47
GBApparently Daily Burn got my debit card… Apparently Daily Burn got my debit card info and just ran hog wild on the monthly subscription even though I never used it and never knew about it. Hopefully they refund my money too. I can't wait to get my hollow response of "we are so sorry your information was compromised". As far as I can tell it has not been compromised since Daily Burn is the only company charging my account without my knowledge.
Naima
CASame as all the other bad reviews Same as all the other bad reviews, these guys wish they were at the caliber of a company like Classpass. Embarassing that they ignore support requests until people write a review on here, and they respond offering to "help" at the support email address. FYI, I emailed them multiple times and haven't heard back. They've been secretly charging me for months with no notification after a free trial and it's nearly impossible to cancel. The website "doesn't recognize" my email address, even though that's the only address I registered from. Now I'm forced to cancel my card as a last resort. What a money grab Seriously, save yourself the time and hassle and just sign up with Classpass or another reputable site.
Jay G.
GBBogus charges...prompt and courteous refund Two months of charges appeared on our bank statement that we did not make. After contacting their customer service, we found out it was connected to an email address that was not ours. They promptly and courteously refunded those charges. No idea how it happened, (and we had our bank close that card, of course), but I'm quite happy with their customer service!
Cassie Lee
AUUnauthorised Charges Just received a notification for a subscription charge I never signed up for. I downloaded the app maybe a month ago, but have not had the time to make an account OR even start a trial. The subscription does not even exist in my Apple settings, so quite unsure as to how they've started charging me. Have e-mailed the support team, but quite upsetting that I have to waste time into getting a refund.
Kevin Lambrecht
GB9.97 UNAUTHORIZED CHARGE I was charged through my banking account a charge of $9.97 from your company. I have never been to your site much less given any personal information or permission to charge my bank account the amount. I see this has happened repeatedly to others with the same situation. This must be rectified immediately.