Fraudulent charges I also never signed up with this company, I never even visited their website before but a couple weeks ago noticed a fraudulent charge on my debit card from them. I have no idea how they got my information! I imagine they've been hacked or something... but this company needs to figure this out because this is ridiculous.

Advertised offer not applied, no response from customer service. [See update at end] Signed up through an offer on American Express which offered 3 months complimentary service followed by 1 year at a discounted rate. After signing up, only the standard one month free service was shown, and no mention of future reduced rate. Emailed support on Jan 17, reminder on Jan 21, and then contacted them via web site on Jan 23. Company has not responded even once, even though they claim to respond to every email "within two business days or less". Would like to have the offer applied, or subscription canceled. [Update] Received a response with an apology for delay due to technical issues. The offer was applied and this issue was resolved to my satisfaction.

Unauthorized Monthly Charges After Cancelation Like many others, we have been charged again and again after cancelling. I am now handling with my bank, and reporting as fraud. They do not accept "Customer Inquiries" via phone when called and you must rely on email communications.

DO NOT RECOMMEND I can no longer recommend Daily Burn as an online workout service. I have been using Daily Burn since 2015. It was great up until a week ago when they decided to fire all of their trainers and host AND canceled the 365 program. When this happened they made no effort to contact their subscribers other than a random Facebook post only used by less than a 1/4 of their customers. On this same Facebook group if anyone complained about the abrupt changes with no warning their comments were deleted and they were removed from the group. When they made this big change they also refused refunds to anyone who subscribed to their program. The majority of the subscribers signed up being told they’d get new 365 workouts every day. They no longer offer anything worth the money they are charging & are charging random amounts to everyone across the board. Stay far far away from such a sketchy company!

Unauthorized Charges Charged twice on same day $31 and $63 when I only requested a 30 day free trial. Total scam.