Great adjustable dumbbells Great adjustable dumbbells. Love them for the small indoor gym we created. We like that 5-45lbs are available in one dumbbell. Looking forward to many workouts with these. Shipping took approximately 6 weeks- which was expected and stated when we ordered. Customer service has been professional and prompt. Would recommend.

Wouldn't order anything again Wouldn't order anything again, 4-6 weeks delivery turned into 11. All I got what excuses blaming the shipping company, not my issue, that's your issue and you should fix it. I got a sports equipment delivery in four days, in December! They've figured out, you should too. Ordered Oct 1st, arrived today, Dec 19th.

Terrible Customer Service BWSS's customer support is terrible. The product I ordered came damaged. They acknowledge that this happens a lot, blamed it completly on the shipping company, and said I needed to settle it with them. After that proved to be a dead end, BWSS kept passing me back and forth between two people, Kira and Sarah, who each clearly didn't even bother reading the email thread and offered absolutely no help. They gave me the run around until I just gave up. Their products aren't unique, I suggest ordering from any other company.

Great customer service. I received the adjustable dumbbells several months ago and have used it regularly. I had an issue with one of the dumbbells where the plastic piece that holds the weight broke off. This happened twice, several months apart. I emailed customer service both times and Kira responded very quickly and replaced the equipment with no issues. I appreciated very quick response and how effectively Kira solved my issues. Thank you!

Great quality - very happy! I purchased the 90lb dumbbell set and though I know the pandemic has made shipping and ordering slower than usual, we got the weights so much quicker than expected! We have now been using these weights daily for 3 weeks, and could not be more satisfied with my purchase. After going down the rabbit hole looking for a legitimate site selling gym equipment, I couldn’t be any happier I found BWSS. I will definitely be back for gym equipment as we make space for more!