Bad Experience Terrible customer service and they sent me a defective barbell. The best part is they charge a restocking fee for all returns. Go pay the premium at their competitors for someone to treat you as a decent human being.

These guys are awesome These guys are awesome. For context, I ordered a couple of 10 lb Olympic plates from another small fitness company 2 weeks ago and I still haven't received them. Four days ago, I ordered an AB5000 from Rep - the best bench there is, btw. They shipped it the next day and it arrived 2 days later. A 100 lb bench to Maryland from Colorado in 3 days is pretty awesome, given the state of the home gym market during the pandemic. Also, the military discount is much appreciated. I will definitely be returning to Rep in the future!

Bought a Rep Fitness bench Bought a Rep Fitness bench. It arrived with a warped frame and a broken post. This despite a Rep fitness representative on Reddit claiming quality control issues were over. They have NO quality control at all and the benches they claim are their design can be found all over the internet. They lied abut that too. Also, the site King of the Gym will remove comments that show Rep fitness in a negative light. They've obviously bought their positive reviews.

Solid pricing, terrible customer service Solid pricing and decent equipment. Their customer service is absolutely aweful. Ordering is an absolute pain in the ass and there are always issues. I just pay the rogue tax and avoid this company all together. Not worth the headache. If you can get the equipment and it's not missing parts it seems decent.

TERRIBLE CUSTOMER SERVICE I am beyond disappointed in the level of customer service. Not responding to phones calls or emails for DAYS AT A TIME is UNACCEPTABLE. I REGRET spending our money with this company and will NOT be a returning customer. What a shame...I am hoping we eventually receive the products we paid for.