These guys are awesome These guys are awesome. For context, I ordered a couple of 10 lb Olympic plates from another small fitness company 2 weeks ago and I still haven't received them. Four days ago, I ordered an AB5000 from Rep - the best bench there is, btw. They shipped it the next day and it arrived 2 days later. A 100 lb bench to Maryland from Colorado in 3 days is pretty awesome, given the state of the home gym market during the pandemic. Also, the military discount is much appreciated. I will definitely be returning to Rep in the future!

Solid pricing, terrible customer service Solid pricing and decent equipment. Their customer service is absolutely aweful. Ordering is an absolute pain in the ass and there are always issues. I just pay the rogue tax and avoid this company all together. Not worth the headache. If you can get the equipment and it's not missing parts it seems decent.

makes perfect sense that this company… makes perfect sense that this company has such a low reviews, the customer service is a joke, they will not even send you a part that cost less than five dollars to replace a defective product, even after you spend thousands and thousands of dollars with them, stay away!!!! The Ares attachment to the rack system has cable design problems, I would definitely by from Rogue in the future- the company that REP is trying to be.

I place the order first week of… I place the order first week of september 2020 according to tracking number they give me estimated delivery date october 5 2020 but until now no delivery happen .tracking said still in shanghai. sent them dozen of email but this company doesn’t reply. i have a feeling i’m been scam by this company . i have to file a dispute thru Paypal to get my $1000.00 back but until now no result yet. Please Avoid Doing Business With this Seller they are only good communicating in the beginning to get your money after that their not communicating with you . Big mistake to trust this company.

Pitiful customer service Pitiful customer service. I want to shop REP because I live and run my business in Colorado. Every order I have had a bad customer service experience. Whether it’s a rude kid or a long wait only to find the staff goofing off in the back instead of retrieving my order.The quality is good, but no where near the quality of Rogue. I asked if they would do a special pre-order for Colorado small businesses instead of putting me in a que where Im number 16,000 in line to buy equipment. They said no. Ill stick with Rogue.