Be prepared to get a surprise $50+ charge on your credit card or Paypal account a year later. You buy the VIP membership for around $5 so you can get a discount on the shoes you buy. Then, a year later, they auto renew your VIP membership at $50. They took the $50 directly out of my Paypal account. They did send me an email reminder that this was going to occur, but it was mixed in with the hundreds of emails they flooded me with throughout the year. This is absolutely a scam that takes advantage of their customers. I truly hope this review causes others to buy elsewhere. And I pray their business goes bankrupt for taking advantage of so many people.

I had a terrific experience at.... I had a terrific experience at the Wilmette, IL store with Marc. He’s not a salesman....he’s a consultant. I run 35-40 miles a week and learned things I never knew. The staff is super nice and understands how to manage through this crazy COVID period. Marc got me all set up for winter running like never before. I’m not sure why I’ll be shopping anywhere else for running gear. LoveRoadRunnerSports!

Brought a Biondi 7 for 170$ Today 24… Brought a Biondi 7 for 170$ Today 24 December. Customer service awful. Not attended promptly. No greetings at entrance. Old customer. Finally Jayden did not give a packing bag. Only when told provided. Did not say thanks and greetings as per ethics and etiquettes. Receipt not sent by E- Mail. This does not auger well. Poor reflection on companies training of staff. Will visit some other store in future. Appalling. .

Hidden charges to VIP scheme Purchased some trainers from them a while ago and was asked if I wanted to join their rewards scheme at checkout, seemed ok, but a year later my credit card company highlighted a potential fraud alert. Road Runner Sports tried to charge me $69.99 for a VIP subscription. This is a scam; please don't fall into this trap. I'd suggest steering well clear of the VIP club - I will never shop here again.

Wanted to exchange shoes Wanted to exchange shoes. Waited half an hour. No answer.