Dan Serdar
GBProduct poor quality Product poor quality. Support board pulled loose from frame. Difficulty attaching seat. Plastic running slide for seat wheels cracked. Company issued full refund. Not even trying to redeem the sale with replacement parts. Save your money until to can afford a Concept 2 rower.
Customer
AUGreat product overall Great product overall. Love the looks, and the quality and functionality are top notch. Assembly instructions could be better - labels in parts don’t match 100% what is indicated I’m instructions, and some of the steps are not detailed enough
Doug Teuscher
GBThe equipment looks amazing and their… The equipment looks amazing and their customer service is really great
Samantha Brown
GBTerrible Customer Service I ordered and paid for a rower online. A couple of days later I received an email that the rower was listed at the wrong price and my order was canceled. I emailed back requesting to speak to a manager or supervisor. I should be able to get the product for the price listed online. My requests were ignored. Terrible sevice!
LIZETTE
GBGreat customer service Great customer service, every concern is resolved above and beyond expectations.