Rather trust a hobo with a Ferrari than AirsoftGI with my money Bought a brand new box mag, smokes and some small accessories. Box mag didn't work, smokes were all missing their pull-tabs. Emailed AGI, and they did not reply, left a message on YouTube chat during one of their live sessions, and was ignored. I'd rather buy from a total stranger off Craiglist, at least I know I'm getting scammed right away.

Great customer service. Like all other companies, I have had some product issues with GI, but they have helped me out with those issues and took care of them. If anyone is having issue with their orders, it's best to give them a call or DM them on their Instagram @airsoftgidotcom

Don’t shop any where else I have ordered many items from GI Airsoft over several years . I think their prices are very competitive. They have great deals on hundreds of items every month, and their holiday specials are awesome! If I have a problem with an item I can call their customer service line an they always take care of the issue. I highly recommend gi Airsoft to any new an veteran players . Thank you GI Airsoft for your great service. Miguel Martinez.

Airsoft GI Airsoft GI has reputable knowledge of all things invloved in airsoft. Great customer service and a huge selection. However, that being said, the mystery boxes. Are they really worth the lack of free shipping or discounts? Paying $200 for a box with shipping and getting a gun valued at $169 with freeship. Not cool. Additionally, many times I've seen the higher tier mystery box prizes go on sale shortly after if almost not immediately after the box hits basically for the same price as the box. Once again, not cool. My two cents. I've always shopped primarly with Airsoft GI and will continue to do so in the future, as they are probably the most reputable company in the market.

Great company, prompt shipping and awesome customer service. After returning to Airsoft after many years I was deciding on which company to begin ordering from. AirsoftGI has a solid website and great pricing so I went with them. I've had prompt shipping, correct orders, and great customer service. My most recent order was some Elite Force BBs. I accidentally ordered the non-bio BBs and reached out to support to cancel my order. I received a response almost immediately from Eric A. and he helped correct my order. Great customer service from him and Airsoft GI. I will order again soon. Thank you! - Chris