Michael Kirchhoff
GBGood products great selection high shipping cost Good products and great selection. My only complaint would b shipping costs. They r always insanely high no matter what u purchase. I was getting charged 20-30 dollars for something so small it would have cost me 5 dollars to ship myself. I have actually had multiple items in my cart on different occasions and did not finalize the order because shipping was too high. Ended up buying elsewhere and saving 30 dollars on shipping
Christopher Dawson
GBGreat company, prompt shipping and awesome customer service. After returning to Airsoft after many years I was deciding on which company to begin ordering from. AirsoftGI has a solid website and great pricing so I went with them. I've had prompt shipping, correct orders, and great customer service. My most recent order was some Elite Force BBs. I accidentally ordered the non-bio BBs and reached out to support to cancel my order. I received a response almost immediately from Eric A. and he helped correct my order. Great customer service from him and Airsoft GI. I will order again soon. Thank you! - Chris
Dave Griffiths
GBNon-responsive customer service These guys will not answer the phones. They rarely answer emails. We requested to cancel an order well before it was shipped out. We were ignored and it was shipped anyway. Every attempt we've made to contact them to return the items since has been futile. They don't respond to emails or answer phones and just ignore you. I'd stay away!
Ben
GBI enjoy Airsoft GI I enjoy Airsoft GI! Good service, comprable prices and equipments. Good speed at processing and shipping orders. However, I do feel that the inventory is a little lack luster in the tactical equipment cataegory. I feel more variety is needed, especially along the lines of optics, attachments, protective gear and the likes.
John
GBRather trust a hobo with a Ferrari than AirsoftGI with my money Bought a brand new box mag, smokes and some small accessories. Box mag didn't work, smokes were all missing their pull-tabs. Emailed AGI, and they did not reply, left a message on YouTube chat during one of their live sessions, and was ignored. I'd rather buy from a total stranger off Craiglist, at least I know I'm getting scammed right away.