Non-responsive customer service These guys will not answer the phones. They rarely answer emails. We requested to cancel an order well before it was shipped out. We were ignored and it was shipped anyway. Every attempt we've made to contact them to return the items since has been futile. They don't respond to emails or answer phones and just ignore you. I'd stay away!

I want to know a thing and after this i… I want to know a thing and after this i wilk recomand it, does it comes in europe? Specialy in romania, if yes i will give it a try amd i will chanve my review if it need it

Airsoft GI Airsoft GI has reputable knowledge of all things invloved in airsoft. Great customer service and a huge selection. However, that being said, the mystery boxes. Are they really worth the lack of free shipping or discounts? Paying $200 for a box with shipping and getting a gun valued at $169 with freeship. Not cool. Additionally, many times I've seen the higher tier mystery box prizes go on sale shortly after if almost not immediately after the box hits basically for the same price as the box. Once again, not cool. My two cents. I've always shopped primarly with Airsoft GI and will continue to do so in the future, as they are probably the most reputable company in the market.

Bought A Hi Capa and Recieved So I bought a hi capa which is army armament 613xl and I got it but they gave me the wrong magazine I tried calling customer service and they told me to email them about a picture of the gun and magazine. Its been almost 2 weeks and still havent gotten a call back or emailed back whatsoever. I am NEVER buying anything else from THIS COMPANY ANYMORE!!

Don’t shop any where else I have ordered many items from GI Airsoft over several years . I think their prices are very competitive. They have great deals on hundreds of items every month, and their holiday specials are awesome! If I have a problem with an item I can call their customer service line an they always take care of the issue. I highly recommend gi Airsoft to any new an veteran players . Thank you GI Airsoft for your great service. Miguel Martinez.