Irresponsable towards clients We ordered a board before Christmas 2020. Then, suddenly, the web-site cancelled the order and did a payement refund without explaining any reasons and without proposing any additional options. We tried to contact them via “contact back”, but we didn’t get the answer in 24h, as they promise that, and we didn’t get any answer at all. Very irresponsible towards their clients.

Excellent skateboard Excellent skateboard! Everything is of top-notch quality. However, it'll be nice if future board can have some form of protection for the back-flap of the skateboard, as it seems that in order to fold, it's required to skid the back part onto the ground, which i believe will cause the back-wooden flap to wear down over time. (However, I have to note that I'm a beginner myself, and not sure if those are part of the "normal" wear of skateboarding)

The customer service was great!! -

Customer service warning Perhaps this is growing pains, but when the hinge on my son's folding board broke within 2 weeks, 6 weeks and one wrong replacement hinge later we are still exchanging emails and being offered a refurbished board instead of the refund we have requested. The board itself rode smoothly and my son is disappointed that the issue was not resolved in a timely manner. I wish the company well and hope they can hire some good office help so they can focus on the technical side.

Originally I loved my fold-able… Originally I loved my fold-able longboard. But the shortcommings of the board have become clearer for every board I've bought since. And currently I'm using a Teemo for my daily commute. The fold-able longboard is way too soft. Foot placement is very important to avoid scratching the bottom of the board unless you are a kid. And the E-add on is not something I can recommend either. The single hub motor is not strong enough on it's own. And it feels more like a helping motor than anything else. No to mention the bad instructions for installing and difficulty installing. Plus the less than stellar help when corresponding. The hinge is a good idea. Everything else needs work.