Very helpful service Very helpful service! The gentleman I spoke with gave me wonderful and helpful information on how to replace and align the walking belt. Shipping was right on time and received the belt in 2 days. Well packed and in excellent condition. I will go through treadmill doctor again!

Correct parts, quick delivery ok price Needed part for pro treadmill thought the motor was bad, the sales rep suggested a way to check it in fact it was the circuit board instead of the motor that was the problem, thanks to the input from the sale/tech, I got the right part plus quick delivery! Thanks Daniel W.

The replacement sleeve was fine The replacement sleeve was fine. Instructions could be better. This is the second time I did a treadmill front roller sleeve replacement. The first time, I didn't know that two people are needed to ensure that heating is evenly accomplished and lumps do not occur. Yes, i looked at videos, but Treadmill Doctor could do us all a favor by spending a few more words on instructions.

Very satisfied with price and so far… Very satisfied with price and so far the performance of the plug. Good customer service fast and easy. No extra fees when I reached out about me receiving the wrong power plug and they promptly send me the correct one once I submitted a picture Of the actual cord I needed. Thank You !!!!

Great customer service The treadmill walking belt I ordered last year started to break in about sixth month. I contacted treadmill doctor by email with photos. Jojie, the customer service representative, helped me resolve the problem promptly. I received a replacement belt in a few days. Although I have to replace the belt again, I’m happy for the service. Thank you, Jojie!