A mouse destroyed old controler board A mouse got into my treamill, and actually chewed off one of the resistors, from my old motor controller board. This new one has the updated micro electronic components, and doesn't get hot like the old one did. Maybe, having the old board destroyed was a good thing. The new board works much better than the old one, and was worth the price.

Treadmill keypad replacement Our treadmill had been left behind by the previous owners of the house we bought. We used the treadmill regularly for about 2 1/2 years. It stopped responding to presses on the control panel keys. I sent an email to Treadmill Doctor describing the problem. They responded within a day, sending information about the keypad replacement they said should work for my treadmill. I purchased the keypad and it arrived quickly. Following included instructions, I replaced the keypad in about 30 minutes and the treadmill has been working fine.

The replacement sleeve was fine The replacement sleeve was fine. Instructions could be better. This is the second time I did a treadmill front roller sleeve replacement. The first time, I didn't know that two people are needed to ensure that heating is evenly accomplished and lumps do not occur. Yes, i looked at videos, but Treadmill Doctor could do us all a favor by spending a few more words on instructions.

Had to test the customer service at… Had to test the customer service at treadmill doctor recently and I must say that I was blown away by the outstanding service. I have to mention Elizabeth W. whom tirelessly worked to provide the right part that I required after a mistake was made by shipping the wrong one. Thanks again for the stellar customer service.

Great Support!! Although I was having some trouble with a new treadmill motor. I was so very impressed when I received a call about my concerns. The support person to whom I talked helped me work through the problem so impressively. It was most appreciated.