Rosemary Goussios
GBGreat Bike! Took a while for me to figure out some of the assembly instructions, but it may have been because I was tired. I put it away til the next morning, reread the instructions and it made more sense. Needed to make a few adjustments after quick trial ride and then all was fine. It was "okay" comfortable with seat it came with but I'm glad I ordered the larger seat. It looks a little silly, but I don't care because it's comfortable! I've gotten a lot of compliments on the color (mint green). I thought the helmet was too small (ordered large), but after watching the online video, I realized I could adjust it and it was fine. All in all, I'm VERY happy with my bike and looking forward to many rides!
Jill
GBEasy to step through bike. The easy step through bike was easy to assemble with the help of the videos. The bike is beautiful and the customer service has been excellent.
Michael Homer
GBNice bike, but tires need improvement The bike I ordered was for my wife, and we purchased the teal 21-speed AroundTheBlock. Out of the box, the setup was very easy, and the instructions provided were great. Upon setting up the bike, my wife was pleased at its appearance. I left the bike standing upright on its kickstand for an evening before using it, and I noticed the rear tire was becoming deflated. Upon pumping it up, the tire seemed ok and my wife was able to ride it for about a half hour. After putting the bike up and coming back outside to the bike the next morning the rear tire was deflated again. I contacted sixthreezero, and they should be sending me a new rear tire. The customer service was nice and helpful. After reading the reviews of sixthreezero, it is evident these bikes are very good, but I have reads several reviews that confirm tires are an issue. I hope they consider going with a more durable and reliable tire. For anyone considering this brand, I would still recommend this company’s bikes. Tires are a normal wear item that has to be replaced, and it is a simple fix. The other features of the bike such as the rear rack are very nice. The seat could stand to be a little more padded and wider, but they are still good seats. Also, one other suggestion would be the bottle holder. This really should be a standard item included with these bikes.
grfaceo
GBLove the bike, support not so much Love the bike, instructions could be better. Customer support needs improvement as well. It was very hard to reach anyone. Fender kit came missing a spacer with bolts that were too small and would not work. Support required several pictures to prove (whos going to lie for a few extra bolts). Was sent the exact same thing with no spacer. Ended up having to purchase the correct hardware from my local hardware store. Also if the bike only comes in black and has black hardware why only do silver with the fenders? It looks cheap
Mark Mueller
GBMy battery stopped working not… My battery stopped working not gradually as you would expect but suddenly when I went over a curb as if something became disconnected. I tried another battery and it worked fine. When I contacted Sixthreezero they wouldn't look at it or repair it, at my expense, or replace it. My bike is a year and a half old, hardly old enough to be rendered useless. I was told to go buy a new battery at $500.00. Obviously I'm very disappointed and will never do business with this company again and recommend you buy from a different company.