Michael Homer
GBNice bike, but tires need improvement The bike I ordered was for my wife, and we purchased the teal 21-speed AroundTheBlock. Out of the box, the setup was very easy, and the instructions provided were great. Upon setting up the bike, my wife was pleased at its appearance. I left the bike standing upright on its kickstand for an evening before using it, and I noticed the rear tire was becoming deflated. Upon pumping it up, the tire seemed ok and my wife was able to ride it for about a half hour. After putting the bike up and coming back outside to the bike the next morning the rear tire was deflated again. I contacted sixthreezero, and they should be sending me a new rear tire. The customer service was nice and helpful. After reading the reviews of sixthreezero, it is evident these bikes are very good, but I have reads several reviews that confirm tires are an issue. I hope they consider going with a more durable and reliable tire. For anyone considering this brand, I would still recommend this company’s bikes. Tires are a normal wear item that has to be replaced, and it is a simple fix. The other features of the bike such as the rear rack are very nice. The seat could stand to be a little more padded and wider, but they are still good seats. Also, one other suggestion would be the bottle holder. This really should be a standard item included with these bikes.
Russell Reese
GBA great article A great article! For me, at age 90, the secret to a “good ride” is a dropper seat post. I can lower it to the bottom as I approach a stop and put both feet on the ground. When underway I can raise the seat to a comfortable pedaling stance. As such, I own a quality Trek Remedy 8 mountain bike for single track trail riding and a Trek e-caliber mountain bike (e-bike) for pavement riding. Staying in shape to enjoy riding them is an “every other day” event at the Sun City fitness center (winter time).
Donna Garlits-Diets
GBA Gift for My Husband This is such a nice bike. First of all it came almost completely assembled so not hard at all to complete the assembly. The frame is so sturdy and the color, (steel blue), is gorgeous! Beautiful paint job and all the parts were in the box. Plus Sixthreezero sent extra nuts and bolts and a tool to assemble...just in case something was missing. My husband will be thrilled. It is a very comfortable riding bike and we will have lots of fun. I had a few questions and emailed the team at Sixthreezero and got immediate responses. Super nice people to deal with. Thank you for all the help.
Miracle Stout
GBThank you Cora from Sixthreezero Since January 5th, 2024, when I started communicating with Cora from Sixthreezero she has been very attentive, knowledgeable, and courteous. Being a fellow customer service representative, she has held my hand till the end! Whatever the inquiry, from January till now, she had an answer or did not mind doing the research to find the answer. During our last email conversation on April 26th, 2024, she went above and beyond, even though it wasn't protocol she was able to get me complementary replacment plastic grip stoppers and I couldn't be more thankful. Thank you so much Cora! She should be leading workshops on customer service because I am a satisfied customer.
Missy F
GBOrdered three bikes and they are great! We ordered three bikes for our girls and they are great! Comfortable ride and perfect fit. Received a damaged part and they were willing to replace it right away! Would definitely recommend!