I purchased a 600X I purchased a 600X, primarily to be able to ride in the winter months. It is just awesome. The gearing is perfect for up to 16% grades (probably more if I was in better shape!). I was a little disappointed with the customer service when I purchased the bike, and wanted to bring it into Canada. The costs were prohibitive and Priority need to find a better way to ship to Canada.

Attentive & Prompt response We just needed to purchase a kick stand. Priority Bicycles was quick to respond to our request and mail the kick stand. The kick stand arrived promptly. [This is especially important because the bike needing a kick stand replacement was located Kwajalein Island in the Marshall Islands]. Regular mail takes 3-6 weeks to arrive so it was for helpful that Priority sent this right away. Thanks.

They were awesome customer service… They were awesome customer service support making sure a problem was resolved promptly!!!

Priority Start 16“ and 20“ highly recommended This is the second starter bike from Priority after our son outgrew the first one. The first one (16“) still looks very good after two years riding it almost every day. Great bike for a decent price. Both times shipping was fast and assembly didn’t take longer than an hour. Can highly recommend the kids bikes.

Great E-bike Great company and customer service. Great E-bike ! We have two other E-bikes and this one is by far the best one we own. Love the belt drive and internal shifting. I had a slight issue with the bike and customer service was no less than amazing. I rate the bike a 10 and customer service a 12.