Scandalous company Scandalous company. Selling 500ml hand sanitiser for £32!! Trying to cash in on the current coronavirus situation. Shame on them! Best avoided like the virus itself. Response: Sue, shame on you. What a completely made up and shameful excuse. You are a disgrace to humanity. I will go out of my way to ensure nobody I associate with uses your profiteering organisation. I hope karma makes a full circle.

I ordered 3 x 500ml of hand sanitiser… I ordered 3 x 500ml of hand sanitiser on the 2nd April, no email confirmation of order but 'apparently' the hand sanitiser was in stock, with a 3-5 day delivery. No sign of it. Money has been taken from my credit card however. I am not impressed with this company at all. If you cannot deliver within the time frame posted on your website just say so!!!

Overpriced product & never recieved Ordered an overpriced hand sanitiser on the 18/04/20. Tracked it after not receiving and found on the DPD site that it had been 'Disposed of Leaking'. Contacted Mr Pets 7 times now via Email & Twitter with no response. They seem very keen on posting 5 star reviews on Twitter but not responding to complaints. Will never use again.

Order never received. Update: Finally arrived Placed an order for 1 bottle of hand sanitizer on 03/04. Money taken, confirmation email received, then silence. No despatch email or tracking number. Emailed "customer services" but got no response, just chased and have been told it's been delivered! We've been in for the entire time and have not received goods. Would not recommend using this company Update: Upon further pressing I now have my delivery. After eventually receiving the tracking number it appears something went wrong with the delivery as it shows dispatched on the day I purchased.

Not happy I ordered 3 bottles of Zidac hand sanitiser gel on 17th June (£9.29 per bottle) and am still waiting for them. I have emailed customer services twice but no reply. I had previously ordered two bottles at the beginning of lockdown when it was very difficult to get anywhere else and Mr Pets were charging £32 per bottle for the same product!!!!! Not impressed with the profiteering or the total lack of customer service.