profited from pandemic No email confirmation of order received at all. Order arrived after a 11 days and 2 follow up emails. Reason for the 1 star is their decision to price at £30 per bottle of hand sanitizer. This should be remembered and future customers should consider whether they wish to support a company who profited from the pandemic.

Co needs to update status on website my Order eventually came so no need to report to trading standards. I think the company needs to put a message on its website simply stating the problems they are having. I also think they should stop selling the sanitiser until they are back on track. I’d not have got so frustrated had my initial emails simply asking about status had actually been answered. Sending stock emails saying product would be delivered by a specific day, when there was no chance of that, only exacerbates frustration. Yet a message on website would have helped.

I ordered 3 x 500ml of hand sanitiser… I ordered 3 x 500ml of hand sanitiser on the 2nd April, no email confirmation of order but 'apparently' the hand sanitiser was in stock, with a 3-5 day delivery. No sign of it. Money has been taken from my credit card however. I am not impressed with this company at all. If you cannot deliver within the time frame posted on your website just say so!!!

Scandalous company Scandalous company. Selling 500ml hand sanitiser for £32!! Trying to cash in on the current coronavirus situation. Shame on them! Best avoided like the virus itself. Response: Sue, shame on you. What a completely made up and shameful excuse. You are a disgrace to humanity. I will go out of my way to ensure nobody I associate with uses your profiteering organisation. I hope karma makes a full circle.

Order never received. Update: Finally arrived Placed an order for 1 bottle of hand sanitizer on 03/04. Money taken, confirmation email received, then silence. No despatch email or tracking number. Emailed "customer services" but got no response, just chased and have been told it's been delivered! We've been in for the entire time and have not received goods. Would not recommend using this company Update: Upon further pressing I now have my delivery. After eventually receiving the tracking number it appears something went wrong with the delivery as it shows dispatched on the day I purchased.