Faulty products, no stock, poor service, having to pursue legal action - Faulty products (two in a row) - No stock for a replacement - No contact from customer services for months - They use a ridiculous returns label that's limited to 24 hours and won't issue another one so insist you pay to return faulty items (contrary to the Consumer Protection Act 2015) - Customer Services are incredibly rude - I'm having to pursue legal action to get my money back

Mr Pets is no longer trading The Mr Pets website shows that the trading company is number 52700, with registered office Kingsway House, Havilland Street, Guernsey, GY1 2QE. This company was dissolved on 28 January 2020. This can be easily verified by searching for the company number on the Guernsey Register (greg.gg). So all of those people like us that have ordered and paid for hand sanitiser and not received it will be left out of pocket. It's a scandal that individuals behind this business think that the current crisis is an opportunity to rip people off at their time of need.

HAND SANITIZER RIP OFF!! HAND SANITIZER RIP OFF!!! MR PETS HAS NOW STARTED ADVERTISING MULTI PURCHASE DISCOUNTS ON THIS STUFF!!! THEY AREN'T SUPPLYING PEOPLE WHO ORDERED YONKS AGO OR CANCELLING ORDERS OR REFUNDING MONEY WHEN REQUESTED. TOTAL AND ABSOLUTE SCAM ARTISTS WHO SHOULD BE JAILED OVER THIS. MY RESEARCH SHOWS PARENT COMPANY IN LIQUIDATION UNDER VARIOUS NAMES!!! ME THINKS REVIEWS GIVING FULL 5 STAR REVIEWS ARE 'FALSE PLANTS' TO CONTINUE THIS SCAM. PEOPLE DO YOUR RESEARCH ON GOOGLE, EBAY & AMAZON!!! DO NOT BUY ANYTHING FOR YOUR PET FROM THESE SCAMMERS NOW OR IN THE FUTURE BECAUSE OF THIS EVIL MONEY STEALING COMPANY WHO ARE ABUSING PEOPLES TRUST DURING A WORLDWIDE PANDEMIC. READ OTHER REVIEWS!!!

Sanitizer My complaint seems to be the same as every other complaint on here. I ordered 10 bottles of sanitizer on 17th March. Not all for me, I run a drainage company and kit the vans out with them. Nothing has arrived and no response or confirmation. I wish I'd looked up the company on Trustpilot before ordering. Will now go down the route of charging back my credit card. Difficult times for everyone, especially when trying to carry on running a business. Shame the few try to scam the honest ones. Amendment- my order has now arrived. Maybe if the company kept in touch with customers most of these complaints and reviews could be avoided.

Scandalous company Scandalous company. Selling 500ml hand sanitiser for £32!! Trying to cash in on the current coronavirus situation. Shame on them! Best avoided like the virus itself. Response: Sue, shame on you. What a completely made up and shameful excuse. You are a disgrace to humanity. I will go out of my way to ensure nobody I associate with uses your profiteering organisation. I hope karma makes a full circle.