Be wary before placing an order Skagen are advertising items for sale that they are not always able to deliver. They admit that they are unable to track stock between warehouse and retail. They give no apology for this neither do they advise customers of this before they place orders. This results in customer frustrations that are seen on review websites. None that I have read are overstated. I wish I had read them first. Clearly a company suffering from underinvestment especially in customer service as it does not exist.

Appaling customer service Appaling customer service. Ordered a necklace, and got different style earrings instead. When complained, got told I need to send them back and wait 14 days for a refund. No attempt to rectify the situation or offer to send a replacement. Won't use again.

Have to speak up for Skagen watches Have to speak up for Skagen watches. I saw poor reviews after submitting an on line order so worried about service, product and quality before it arrived. The watch is really nice, it came very quickly even though it was ordered in December. If I had any complaint thus far it’s that the site makes no reference to fact that if bracelet is too long links have to be removed by jeweller and instruction booklet enlosec with the watch for reducing size of bracelet did not apply to the watch I bought.

Watch not working - Poor comms. The watch arrived and it was not working. I contacted Skagen on 19 Oct 23. They told me to purchase a new battery and provide proof of purchase and they would reimburse me. After providing these details and following up on several occasions, I have still not been reimbursed for this amount. Communication with them has stagnated.

I bought my Skagen watch from Myers… I bought my Skagen watch from Myers about 4 years ago. Since then it has need to have the battery changed twice and sent interstate for repai. Each time the cost to be including postage was approximately $70. I was advised to do this as could not change battery locally. Very disappointed with Skagen. Would never buy another one.