Christy Sasser
GBNot happy! I have ordered from them in the past and was happy however, I recently placed an order that never shipped. I have emailed the company twice and left a voicemail with no reply to any of my attempts to reach them. I have seen similar reviews so I have disputed the charge since they took my funds immediately. Very unprofessional.
Byron
GBBought two items. I purchased a Sleepy Pod Utility. Had some problems left two messages. No return call. Returned over a week ago no response. Purchased another Sleepy Pod Sport. I hope I don't have a problem. Customer Service isn't what I would expect. Need assistance. Thank you, Byron
Regina Hall
GBGreat product Good experience with Petswag..the product was not available when promised but good communication regarding late shipment was appreciated..I would do business with them again! We ordered the car safety harness, Clickit..haven't tried it out yet, but judging on the great reviews it will work out great!
TM
GBExtremely poor service Extremely poor service! I ordered an interactive dog ball on 11/07/22 for a Christmas present. Ordered plenty early for this. I used PayPal since I hadn’t purchased from this company prior to this. I contacted the company myself & thru PayPal several times before Xmas & now after. Each time I get the standard “ congratulations, it’s on the way” reply email but the product never arrives. This AM I contacted them again, for the fifth time per email. This time, I no longer care about the ball but want my $21.98 refunded ASAP. Still doubtful they will follow through & I will have to take further action. Please don’t waste your money on this scam.
Customer
GBDisappointed I ordered 2 different dog collars with credit card. Only one arrived, without explanation or contact from the company. When I emailed them to tell them that only one collar arrived, the response was that the other collar is out of stock and they do not know why this merchandise was still on the website. They refunded money for that collar to credit card, but... do you send part of what was ordered with no explanation or no action ? Really?