Not only a backpack, but a great costumer service I've had my 21l PRVKE for 5 years now, and I can say that their quality is top-notch. I ran into a few issues from regular wear and tear, and was considering buying a new backpack from another brand. But the customer service from Wandrd was so quick and beyond satisfying, it totally convinced me they're the best choice

Excellent craftsmanship, excellent customer service The warranty claim portal is extremely intuitive and easy to use. The response to the claim took less than a day. This is by far my best warranty experience with any company to date.

Original PRVKE 21L Original PRVKE 21L First up, this is a fantastic bag. I use it every day as I motorcycle in to work. I bought it in January 2020 and I have to say it still looks great. It stands up against all weather and is super comfortable to wear regardless of how much I stuff it. But the real stand out is the company & their customer service. Last week the main zipper failed. Again this is after daily use for 3 years in all weathers. These things can happen and the company immediately sent me a brand new replacement, the new upgraded PRVKE, with no quibble. I see a lot of these 'life time warranty' comments on various brand websites and always assume they will nickle and dime their way out of it. Not Wandrd...

Truly terrible customer service. Amateurs. I ordered this while traveling and because of their slow fulfillment was unable to receive it. They refused to cancel the order even before it shipped, refused to assist in having the item shipped back to them, and accused me of fraud when I disputed the charges. Truly terrible customer service. Amateurs.

Quick and helpful warranty fix! I've just reached my one year anniversary of my 31L all-new Privke bag, and out of nowhere, the strap ripped on my most recent trip. This bag has been my go-to for travel with my family and I was super bummed as everything else about it is perfect. Sent a warranty claim to see and had a resolution from WANDRD within about 2 hours of sending - amazingly quick, and positive response from the team. THANK YOU!