Original PRVKE 21L Original PRVKE 21L First up, this is a fantastic bag. I use it every day as I motorcycle in to work. I bought it in January 2020 and I have to say it still looks great. It stands up against all weather and is super comfortable to wear regardless of how much I stuff it. But the real stand out is the company & their customer service. Last week the main zipper failed. Again this is after daily use for 3 years in all weathers. These things can happen and the company immediately sent me a brand new replacement, the new upgraded PRVKE, with no quibble. I see a lot of these 'life time warranty' comments on various brand websites and always assume they will nickle and dime their way out of it. Not Wandrd...

Exceptional gear and UNLIMITED… Exceptional gear and UNLIMITED WARRANTY! It cannot get any better, seriously. The quality of the gear is incredibly high. Everything is too good. The price range is great. And on top of that, I was just met with the most efficient customer service to date. Thank you guys so much.

Best photography backpack in the world 👌 Yesterday I went for a few hours of street photography with my new wandrd backpack. I have never photographed so comfortably with a full backpack on my back. I barely noticed I had it with me. really super satisfied with the comfort and it looks incredibly beautiful too, absolutely in love. thanks Wandrd team!!

Exceptional customer care As a professional photographer, it was already my favorite backpack, but after being in touch with their customer attention to ask for the guarantee, they have resolved everything in less than two hours. I have certainly become a Wandrd fan forever, such a pleasure having this trust in a brand, everything I can I will buy from them without a doubt!

Truly terrible customer service. Amateurs. I ordered this while traveling and because of their slow fulfillment was unable to receive it. They refused to cancel the order even before it shipped, refused to assist in having the item shipped back to them, and accused me of fraud when I disputed the charges. Truly terrible customer service. Amateurs.