Exceptional Customer Service and Responsive Support! I recently had the pleasure of interacting with the team at Wandrd regarding a warranty claim for my DUO Daypack. From start to finish, the experience was nothing short of exceptional. First and foremost, I was blown away by their responsiveness. They promptly reviewed my claim and ensured that it was covered by their "Wander More, Worry Less" guarantee, which speaks volumes about their commitment to customer satisfaction. Their flexibility and understanding truly made me feel valued as a customer. I can confidently say that I've never experienced such outstanding customer service with any other company. Wandrd has won me over as a loyal customer for life, and I will not hesitate to recommend them to everyone I know.

Truly terrible customer service. Amateurs. I ordered this while traveling and because of their slow fulfillment was unable to receive it. They refused to cancel the order even before it shipped, refused to assist in having the item shipped back to them, and accused me of fraud when I disputed the charges. Truly terrible customer service. Amateurs.

I bought a backpack from WANDRD two… I bought a backpack from WANDRD two years ago (Original PVKE) and it had been performing wonderfully in that time. Recently a seam ripped, right where the back straps connect to the clam shell. I emailed WANDRD and within a day they responded and my backpack was fully covered by their lifetime warranty. It was genuinely one of the best customer experiences I've had.

Genuine life-time warranty - great customer service These guys are the real deal. No product is perfect, but when the stitching on my PRVKE split after years of constant globetrotting Wandrd agreed to replace it immediately. Can't fault them for one second. For anyone else obsessed with finding that 'bag-for-life' company, look no further.

WANDRD Experience What a fantastic company to deal with. I enquired about information regarding one of their camera bags and got a detailed description that was brilliant.I had to leave feedback about the way they dealt with my question and a couple of weeks later I was picked out by random to win a $50 gift towards a purchase from their website. I have ordered the bag i enquired about and I am looking forward to using it on my filming adventures. Can honestly say what a pleasure it has been dealing with WANDRD and will definitely be using them in the future. A big shout out to Grant & Marc for their prompt and helpful service...Thank you both. Graham Jones.