Ali
GBGenuine life-time warranty - great customer service These guys are the real deal. No product is perfect, but when the stitching on my PRVKE split after years of constant globetrotting Wandrd agreed to replace it immediately. Can't fault them for one second. For anyone else obsessed with finding that 'bag-for-life' company, look no further.
Josué
FRExceptional Customer Service and Responsive Support! I recently had the pleasure of interacting with the team at Wandrd regarding a warranty claim for my DUO Daypack. From start to finish, the experience was nothing short of exceptional. First and foremost, I was blown away by their responsiveness. They promptly reviewed my claim and ensured that it was covered by their "Wander More, Worry Less" guarantee, which speaks volumes about their commitment to customer satisfaction. Their flexibility and understanding truly made me feel valued as a customer. I can confidently say that I've never experienced such outstanding customer service with any other company. Wandrd has won me over as a loyal customer for life, and I will not hesitate to recommend them to everyone I know.
Alex Sinton
AUTruly terrible customer service. Amateurs. I ordered this while traveling and because of their slow fulfillment was unable to receive it. They refused to cancel the order even before it shipped, refused to assist in having the item shipped back to them, and accused me of fraud when I disputed the charges. Truly terrible customer service. Amateurs.
OE
SEWANDRD ROCKS! Extremely happy with my PRVKE 31L Wasatch green that I have had since 2019. Been using it both for work and in my privat life all the time. It is especially handy when travelling. I can manage easily for a 3-4 day trip abroad with the PRVKE 31L. I was so happy with the bag that I chose to order the PRVKE 41L for longer trips and I've been super satisfied. I also bought some WANDRD tech bags for cables, chargers, powerbanks and other gear. Recently and I got extremely fast, good and kind customer service from WANDRD. Thank you so much fot the awsome stuff you make! You guys rock!
Zoe molder
IEI have had a 21 L prvke black camera… I have had a 21 L prvke black camera backpack for five years and I love it - it's been with me through a lot. I could not recommend WANDRD more. Also, their lifetime warranty is actually lifetime which I am super grateful and appreciative for since my bag had a problem with the zipper and they are sending me a new one. You won't be disappointed.