Josué
FRExceptional Customer Service and Responsive Support! I recently had the pleasure of interacting with the team at Wandrd regarding a warranty claim for my DUO Daypack. From start to finish, the experience was nothing short of exceptional. First and foremost, I was blown away by their responsiveness. They promptly reviewed my claim and ensured that it was covered by their "Wander More, Worry Less" guarantee, which speaks volumes about their commitment to customer satisfaction. Their flexibility and understanding truly made me feel valued as a customer. I can confidently say that I've never experienced such outstanding customer service with any other company. Wandrd has won me over as a loyal customer for life, and I will not hesitate to recommend them to everyone I know.
Ccg
ESExceptional customer care As a professional photographer, it was already my favorite backpack, but after being in touch with their customer attention to ask for the guarantee, they have resolved everything in less than two hours. I have certainly become a Wandrd fan forever, such a pleasure having this trust in a brand, everything I can I will buy from them without a doubt!
OE
SEWANDRD ROCKS! Extremely happy with my PRVKE 31L Wasatch green that I have had since 2019. Been using it both for work and in my privat life all the time. It is especially handy when travelling. I can manage easily for a 3-4 day trip abroad with the PRVKE 31L. I was so happy with the bag that I chose to order the PRVKE 41L for longer trips and I've been super satisfied. I also bought some WANDRD tech bags for cables, chargers, powerbanks and other gear. Recently and I got extremely fast, good and kind customer service from WANDRD. Thank you so much fot the awsome stuff you make! You guys rock!
Adham Elnashai
GBExceptional gear and UNLIMITED… Exceptional gear and UNLIMITED WARRANTY! It cannot get any better, seriously. The quality of the gear is incredibly high. Everything is too good. The price range is great. And on top of that, I was just met with the most efficient customer service to date. Thank you guys so much.
Simon Gordon
GBOriginal PRVKE 21L Original PRVKE 21L First up, this is a fantastic bag. I use it every day as I motorcycle in to work. I bought it in January 2020 and I have to say it still looks great. It stands up against all weather and is super comfortable to wear regardless of how much I stuff it. But the real stand out is the company & their customer service. Last week the main zipper failed. Again this is after daily use for 3 years in all weathers. These things can happen and the company immediately sent me a brand new replacement, the new upgraded PRVKE, with no quibble. I see a lot of these 'life time warranty' comments on various brand websites and always assume they will nickle and dime their way out of it. Not Wandrd...