Excellent craftsmanship, excellent customer service The warranty claim portal is extremely intuitive and easy to use. The response to the claim took less than a day. This is by far my best warranty experience with any company to date.

Original PRVKE zipper broke, and still under warranty. I purchased their original PRVKE bag way back in 2018 and used it extensively for travel, work, hiking, skiing, etc. Last week the outer zipper came apart while in an airport, and it would have taken some doing to repair. I remembered their warranty, filled out the form, and within a few hours I had a newer PRVKE bag ordered at no cost to me except shipping.

I have had a 21 L prvke black camera… I have had a 21 L prvke black camera backpack for five years and I love it - it's been with me through a lot. I could not recommend WANDRD more. Also, their lifetime warranty is actually lifetime which I am super grateful and appreciative for since my bag had a problem with the zipper and they are sending me a new one. You won't be disappointed.

Genuine life-time warranty - great customer service These guys are the real deal. No product is perfect, but when the stitching on my PRVKE split after years of constant globetrotting Wandrd agreed to replace it immediately. Can't fault them for one second. For anyone else obsessed with finding that 'bag-for-life' company, look no further.

Not only a backpack, but a great costumer service I've had my 21l PRVKE for 5 years now, and I can say that their quality is top-notch. I ran into a few issues from regular wear and tear, and was considering buying a new backpack from another brand. But the customer service from Wandrd was so quick and beyond satisfying, it totally convinced me they're the best choice