Ordered an Ertz womens #8 soccer jersey… Ordered an Ertz womens #8 soccer jersey size ladies Medium. It was way too small by all standards. Tried to do a simple exchange for a larger size and was denied. They said "customized" shirts are final sale. How is #8 Ertz customized? That is her number. Nothing customized about it at all. I was reluctant to order from them in the beginning and they proved me right.

Horrible experience with returns Besides everything being overpriced, when you try to return something that you bought using the company that made the product´s sizing chart, they won´t take it back!! The product did not even have a name or number on it

Will never buy from them again Will never buy from them again! Got our cleats in a reasonable amount of time but they were way too small and this company does NOT provide a return shipping label. You spend $300 for cleats and you return at your own expense! That is extremely poor customer service!!

Slow shipping, inadequate/canned customer response. Slow prep, shipping and same old story from customer rep. Ordered 1 month and 10 days ago, estimated 3-5 weeks shipment. 8 days ago I requested updated ETA and was told 5-10 business days. I called again today and got the same "canned response" of 1-2 weeks. Seems like that's their typical response. Games start this weekend and we have nothing! I wish we had another option to get uniforms.

We Got (NO) Soccer Uniforms You may have soccer, but you definitely don’t have soccer uniforms. Promise was 3-5 weeks for a uniform kit, been over 7 weeks and still hasn’t even shipped. Asked to cancel and be refunded the $100 and was told sorry not possible. Definitely need to address that policy. Whether it’s custom order or not, I’m not paying for a uniform that my kid will wear for 1-2 games! Unacceptable