Alison
GBHorrible experience with returns Besides everything being overpriced, when you try to return something that you bought using the company that made the product´s sizing chart, they won´t take it back!! The product did not even have a name or number on it
KH
GBSlow shipping, inadequate/canned customer response. Slow prep, shipping and same old story from customer rep. Ordered 1 month and 10 days ago, estimated 3-5 weeks shipment. 8 days ago I requested updated ETA and was told 5-10 business days. I called again today and got the same "canned response" of 1-2 weeks. Seems like that's their typical response. Games start this weekend and we have nothing! I wish we had another option to get uniforms.
Tom
GBReading the Wegotsoccer reviews only… Reading the Wegotsoccer reviews only after having placed my order for the size ten Zoom Vapor 14 Pro, which no other site had in stock, my spirits were dampened if I’m honest. But the shoes came delivered as ordered and in a prompt fashion.
Xenon
GBTerrible experience with return I returned an item (which of course I had to mail back myself at my own expense). The tracking showed it had been delivered to them two weeks ago at that point and I still did not receive a refund or any acknowledgment of receipt. I had to email multiple times to get a response and eventually a refund. Replied and said it should not be my job to micromanage my refund and that I was unhappy with my experience, and once again was ignored. These people are just jerks.
MCR
GBJust the WORST Absolutely awful experience with We Got Soccer. Shipping is months (!!) behind schedule. I get a different answer from every customer service rep I speak to. After a total runaround on a soccer kit that was ordered in early July (still waiting in late Sept when the rest of the team has received their). They won't even ship the items free when they are ready. I have never experienced something like this - and am not willing to blame covid-related delays. Stay away!!