Good service but could be excellent Thank you - almost 5 but I emailed you to ask where I should add my membership number but no reply. It’s annoying to order a gift for some else when paying and get your emails addressed to that person rather than the account holder. Emailed suggestions about Christmas cards and no answer.

Excellent !! Everything about the shop is excellent, especially customer service! I have been ordering from here for a few years now and all my goods have been of very high quality and the best thing about it is Your money also goes to an amazing charity. Thank you

Reliable shop, good quality products Reliable shop, good quality products. User-friendly website. Wide selection of items to choose from. The online order process went smoothly. Items delivered on schedule, well-packaged. Purchase received in good condition. Satisfied with purchase. Glad that the proceeds are for a good cause.

Downside of buying online without first seeing the goods. Living in France l ordered a polo shirt priced up in euros, it was only later that l realised that when converted to GBP the shirt was priced at over £5 more than the the UK price, l was also unaware that l would be liable for import and custom duties of an additional £13. Maybe my own fault but a note stating the UK price compared to the price l was charged would have been helpful also the reason for the difference. I almost bought a jacket before l discovered the different prices £85 for me in France £70 if purchased in the UK. All of this before postage was added. As if all of this wasn't bad enough when l received the polo shirt it bore no resemblance to the description on the website, it is of very poor quality and not what l would expect from the Royal Marines. I was going to return it but with the extra cost of postage involved l have decided to cut my losses and put it at the back of a drawer until l can find a use for it. I will not not be buying from the Royal Marines Shop again.

Christmas Cards, Christmas Cards,. I am afraid to say this years Christmas card selection was very poor.With the rising cost of postage, the better card with the ribbon bow, can only be mailed as a large stamp size, making it an expensive item. There was very little choice otherwise unless you wanted cards with Royal Marine slang on them.