Ordered 2 mugs for Christmas. Ordered 2 mugs for Christmas. Arrived promptly and they were excellent quality and the recipients were delighted. The level of personalisation makes them a lovely quirky gift. I would recommend for quality and service.

Mug arrived broken, no answer from email Ordered a personalised mug for my boyfriend for his birthday with our cats. Paid £24 which for a mug is expensive and afterwards found much cheaper on the likes of Etsy. Delivery time wasn’t an issue it’s just when it arrived I could hear it was smashed before even opening it. Once opened I saw the mug shattered as they’d put not bubble wrap or paper in and just chucked it in the cardboard box. Contacted them on email, no reply, used the online complaint box, no reply, contacted them on instagram, replied asked to send a photo of the design on the mug, sent and no reply now after two weeks. My boyfriends birthday has passed now so I just want a refund so I’ve not completely lost £25. Very disappointed and wouldn’t recommend this company

Don't expect it on time Provide delivery projections that are far from reality. I paid extra for "express" delivery, and it is arriving 2 weeks after I ordered and almost 10 days after it was expected. For a dinky mug, that is unacceptable.

Lovely product and great customer service Ordered t-shirt , personalised design is very cute and just as I’d hoped. The quality of material and manufacturing is good, and sizing of a large seems perfect for the female recipient who is a uk size 10 but wanted something loose and baggy for night wear. Delivery was oh so slow, however communication via email answered by the next day and were polite and pleasant . . They looked into the issue , contacted carriers , acknowledged the item was lost in the postal system , and immediately sent out a replacement item . So all in all pretty good. Would love it if there was option of mixed pet type t-shirts .

Do not buy from this company Do not buy from this company! I spent over $50 only to receive 2 t-shirts that are made of poor quality material. I would be embarrassed to give these to my daughters. Also these shirts are MENS sizes! I ordered a large and it is enormous! Of course they don’t have a customer service number so I emailed and they basically said no refunds. I can’t understand who these people are giving five star reviews.