
Lisa Mumby
CALife happens but ITrip is inflexible - be warned Let me start by saying - yes they were right, it’s in the contract BUT I didn’t want to cancel my booking just change dates due to my companions vacation request being revoked. Daytona Beach - Same room, less popular time (january 2025 from December 2024 - both long ways off). But nope it’s in the contract - no changes allowed, so I lost my deposit of $100 ($140 Canadian). So they got my $100 but they won’t get my rebook and get another $900.00. I’m going elsewhere. So before you book - make 100% sure life isn’t going to happen or buy their overpriced cancellation insurance

Sal Roberts
GBI would use negative stars if I could I would use negative stars if I could Total rip off company. Asked specifically about cancellation policy Never answered question, just sent lots of Small print that had hidden fee Whatever you do, do not book with any of these companies. Apparently a franchise for money hungry, dishonest people

EAF
GBAnna Maria Island Florida - no response from iTrip Anna Maria Island Florida. Tried to reserve a condo on their site. Site told me that "online reservations were not available for this property". I called iTrip. No answer. Left a VM. The next day I sent them an email. No response from either for a couple days. We have moved on to another condo/rental management firm. If they can't respond to a question like that, I am concerned that they would not respond if we manage to rent a place from them and have issues. Do not recommend using iTrip for Anna Maria Island rentals.

Sheryl Maltais
GBWe stayed at seahorse cottages in… We stayed at seahorse cottages in Treasure Island for 1 months. Cottage was so cozy and cute with many unexpected upgrades. Nice small community of cottages, able to meet and hang out by the fire with neighbors. Great location, lots to do. ITrip vacations helped us out and honored any and all requests and concerns in a very timely manner. Thank you Eric for taking care of use and recommending great places to kayak. And a big thank you to Liz for helping us book early for next year, after our rental was canceled with Florida rental.Best month spent!!

CAROL GOODWIN
GBWe stayed at 405 Kima at Madeira Beach… We stayed at 405 Kima at Madeira Beach and were very disappointed. The pictures looked great, but in fact the place was badly in need of a total redo. The furniture was broken, very worn and mostly unusable. The couch was so lumpy you couldn't find a place to sit. One chair is so worn it is hard to see the original color. The recliner doesn't recline, with handle broken off. The whole place was filthy. The shower floor is black with filth! Ice maker is broken, blanket had holes and had spaghetti sauce? on it. No common amenities like a hook for robes, etc. I contacted the owner about the gate code and told him the place was dirty. He said he has nothing to do with that, but in fact, he manages his own condos. So yes he does have something to do with that! Overall, the condo was misrepresented and we feel cheated. Called the emergency management # when we got there and no one answered. Needed the wifi password and didn't get it until the next day; it should have been there with all the other notes. Won't be back!