Kristofer Johnson
GBiTrip Park City canceled our reservation iTrip Park City did not honor our reservation with them. They canceled it less than two weeks before the trip. No apologies, no alternative offered, no compensation. Nothing. Now we are stuck trying to find something last minute. We will not use them ever again.
Ahmed Sakar
GBStayed in a property in Beaverton and… Stayed in a property in Beaverton and the house was full of ants. Contacted the rental company and they refused to move us and instead did a "treatment" that made no difference and they knew would not have an affect for another 3 weeks. Would constantly wake up covered in ant's and several of us ended up with rashes. The only resolution was to offer a discount on a future booking which was woefully inadequate as we would never stay at one of their properties again after our experience. Definitely stay away
Jane
GBSo disappointing!! So disappointing!!! Definitely do not recommend. For $1,700 a night, the condo is extremely old and run down, hot water only worked in half the unit, dishes in cabinet were dirty upon arrival, heat only worked occasionally in unit, appliances were cheap and some broken. They advertise a shuttle service, but it’s 2 shuttles that service 40+ units so it’s very difficult to schedule. I will say drivers are exceptional! Contacted company, iTrip, and while they appear to be attentive and such, not one thing was fixed during our stay. Really a pretty lousy experience all around.
Barbara
GBAmazing "Change of Attitude" We thoroughly enjoyed our family vacation! The huge cabin was everything we hoped it would be! Plenty of space! Even though it states to bring favorite cooking pots & pans, extra paper goods.......there was plenty of everything supplied to us. Everything was in great working order (hot tub, dishwasher, jacuzzi....) and super clean! Everyone loved the game room with the pool table and air hockey, especially the teenagers! The maintenance property manager came by to help us work the TV and was so very kind. This is a beautiful property snuggled in the Smokies and pet friendly! Very quiet and peaceful! I would highly recommend!
Sal Roberts
GBI would use negative stars if I could I would use negative stars if I could Total rip off company. Asked specifically about cancellation policy Never answered question, just sent lots of Small print that had hidden fee Whatever you do, do not book with any of these companies. Apparently a franchise for money hungry, dishonest people