Ben Boersma
GBVery bad business practices I tried to book a house through furnished finders and they changed the price at the last minute from 2500 to 6000 a month. Then I went to their website and found multiple other people already had this house booked for various dates during my stay. If I had gone forward I guess they would have canceled everyone else's bookings. These guys are not to be trusted.
Dawn Lucas
GBWith this company you are rolling the dice on your trip Got a call from itrip the evening before our morning flight to be told that they had double booked our rental in FL. No apology for their mistake just a comment of "they don't know how it happened". We flew to FL not knowing for sure we would have a place to stay. Got a text once we had already arrived that we could not have the unit we reserved but had been assigned another (lesser) unit. We were NOT happy with this unit but had little choice. Wish I could post photos here...lots of black mold in kitchen and bathroom and on air conditioning vents - concerns about air quality with so much black mold in vents, old broken furniture, on and on with issues. When I expressed our dissatisfaction with the relocation , again, no apology but I was told that I should be grateful because they had to move another renter completely off the property and I should "let it go". When I inquired about a refund for the difference in cost between the units I paid for and the one I was moved to... no reply, no refund. So.. if you want to pay good money up front for "maybe having a place to stay" and "maybe having a clean/safe place to stay", and "maybe " not being charged for a unit you don't get to stay in ... go ahead and roll the dice. Otherwise, I would recommend using a different property management company.
LeAnn Brihn
GBI trip is AWFUL I trip is AWFUL! BEWARE- this property management company is AWFUL due to poor delivery, poor response, poor customer service, and poor management. Being an owner of properties in a different state, I would not recommend it. I booked a VRBO property in Park City, UT, for a family vacation, and it was not a great experience because iTrip was the property management company hidden on the back end. We left multiple voicemails requesting to call back on their emergency line, with zero calls back. YES, their EMERGENCY LINE was not supported. They would only message/text, but it would take some time (1 hour + for a response). I highly recommend staying clear of any Airbnb/VRBO properties iTrip manages. We have learned now to ask additional questions ahead of time and do research. There are many more management companies out there as more and more people are doing Airbnb/VRBO, so do your research.
Jen Hallack
GBBeware of iTrip hidden in VRBO or AirBNB bookings Completely untrustworthy. I reserved and put down a deposit on a property in November. Two months later, iTrip informed me the property was "no longer available" without further explanation. To accommodate them, we agreed on another property for the same dates. Then, two months later, was informed iTrip would not honor those dates. Their "reason" was that I had not "fully confirmed" the second substitute option they provided. When you have over $1400 in my deposit, and send me a text message confirming the substitute rental, that rental is confirmed. The "fix" they offered was for me to consider a third property. Nope. Be careful when using VRBO or AirBNB that they aren't funneling you to iTrip. They're the worst.
Percy Jaho
ZAI used itrip for 3 weeks in South… I used itrip for 3 weeks in South Africa, Jhb and I had a driver by the name of Wonga. Very professional, insightful, informative and interesting conversations. Would recommend him at any given time for any trip