J Gashi
GBVery polite to your face From the perspective of the tenant, awful. So polite and kind on the phone and then they don’t do anything about anything. Left us with floor to ceiling black mould for months while telling us once a week that it would be “fixed this week”. Our front door repeatedly malfunctioned - it came out of alignment with the wall, about three times a year, due to subsidence of the front wall of the house. Saint left us without a working front door for weeks at a time (including a 5 week stint over Christmas and new year). After we left, Saint conducted their inspection, confirmed they would return our deposit…. and then didn’t return our deposit. Eventually after MANY emails and calls from me they returned part of the deposit (without explanation as to why some was missing). It took a further 2 weeks + 7 emails + 3 phone calls to get the rest of the deposit back, despite Saint promising repeatedly that it would be “transferred today”. Disgraceful
Becca Hughes
GBWorst company ever Worst company ever. They didn’t care that the house we rented was riddled with mould, I lost thousands of pounds worth of stuff due to mould that all had to be chucked out. The kitchen was absolutely disgusting and the cupboards were full of mould meaning I had to throw more things out. I had a one year old daughter at the time and it was bad that they could leave us in that state! Emails were ignored by Gemma and eventually someone else took over from her and they were no better. Then we had to get environmental health involved who then informed us that the landlady didn’t have any licenses to be renting out the property which I think is bad and the company should have made sure she was allowed to do this.
Deborah Beedall
GBEasy house sale Sold my house via Adam at Saint and he provided an excellent personalised service. He was very professional from the start and his communication by phone and email was exceptionally good. When I asked for help with a couple of small problems he communicated with the buyers and sorted things out very quickly. He definitely helped the sale to progress quicker than if it was left to the solicitors.
N S
GBVery effective and professional service Saint has provided me as a landlord with an excellent professional service. Sharee, Alex and their colleagues have communicated very well and have dealt with my requirements in a very personable and effective manner, addressing any concerns promptly and efficiently. I recommend Saint without hesitation.
Robert Brooks
GBFantastic service, Thankyou Jason Osborn is an absolute credit and has been a "Saint", throughout the sale of our property and purchase of our new Home. He has assisted with every step, and just made the journey as a whole a less stressful experience. I would recommend this estate agent, as they provided us with the best brochure, sales advise and support. If there is/was an obstacle, then Jason ensured that best routes were advised and gave us a clear and concise outcome. Thankyou Jason and Saint property services, it has been a pleasure.