Very polite to your face From the perspective of the tenant, awful. So polite and kind on the phone and then they don’t do anything about anything. Left us with floor to ceiling black mould for months while telling us once a week that it would be “fixed this week”. Our front door repeatedly malfunctioned - it came out of alignment with the wall, about three times a year, due to subsidence of the front wall of the house. Saint left us without a working front door for weeks at a time (including a 5 week stint over Christmas and new year). After we left, Saint conducted their inspection, confirmed they would return our deposit…. and then didn’t return our deposit. Eventually after MANY emails and calls from me they returned part of the deposit (without explanation as to why some was missing). It took a further 2 weeks + 7 emails + 3 phone calls to get the rest of the deposit back, despite Saint promising repeatedly that it would be “transferred today”. Disgraceful

Excellent - professional and transparent! Based in Essex, we have been trying to purchase a property in Nottingham without a good knowledge of the local area. We could not have been more impressed with the time and transparency that Adam shared with us to help us understand what is happening in the area. Adam has guided us with regard to good areas, along with not so appropriate areas in which we should be searching for our specific needs. Incredibly helpful and really professional, we could not speak highly enough about the advice he shared with us. I would recommend that anyone should do business with Adam and his team.

Easy house sale Sold my house via Adam at Saint and he provided an excellent personalised service. He was very professional from the start and his communication by phone and email was exceptionally good. When I asked for help with a couple of small problems he communicated with the buyers and sorted things out very quickly. He definitely helped the sale to progress quicker than if it was left to the solicitors.

DO NOT rent from them. Ever. Tenants! DO NOT RENT WITH SAINTS. If anything in your house goes wrong they will make blind promises and never fix anything. They show up unannounced to perform property checks, and then never fix anything that is wrong. And good luck getting your deposit back - it took me OVER A YEAR. Yes. One whole year to get 90% of it back (not the final 10%). They are scum and should not be allowed to call themselves a reputable company.

Happy former tenant I am a former tenant, and I left the property about 1 month ago. I was a bit scared regarding the check out, because of the bad ratings but I was positively surprised. In less than one month Saint Property Service returned almost the entire value of the deposit. They only discounted 40,00 as they suggest the house wasn't cleaned. Well, I received the house totally dirty, but, as I didn't want to argue, I accepted. Also my last report regarding the Hob not working, wasn't attended. For this 2 reasons I don't give them 5 stars. Positive points: - Great communication - Fast email replies - Honest - Usually they respond to the reported issues (as I said, except my last one..) I recommend this agency and suggest Alex / Curtis as point of communication. Thanks.