Very polite to your face From the perspective of the tenant, awful. So polite and kind on the phone and then they don’t do anything about anything. Left us with floor to ceiling black mould for months while telling us once a week that it would be “fixed this week”. Our front door repeatedly malfunctioned - it came out of alignment with the wall, about three times a year, due to subsidence of the front wall of the house. Saint left us without a working front door for weeks at a time (including a 5 week stint over Christmas and new year). After we left, Saint conducted their inspection, confirmed they would return our deposit…. and then didn’t return our deposit. Eventually after MANY emails and calls from me they returned part of the deposit (without explanation as to why some was missing). It took a further 2 weeks + 7 emails + 3 phone calls to get the rest of the deposit back, despite Saint promising repeatedly that it would be “transferred today”. Disgraceful

DO NOT rent from them. Ever. Tenants! DO NOT RENT WITH SAINTS. If anything in your house goes wrong they will make blind promises and never fix anything. They show up unannounced to perform property checks, and then never fix anything that is wrong. And good luck getting your deposit back - it took me OVER A YEAR. Yes. One whole year to get 90% of it back (not the final 10%). They are scum and should not be allowed to call themselves a reputable company.

Excellent - professional and transparent! Based in Essex, we have been trying to purchase a property in Nottingham without a good knowledge of the local area. We could not have been more impressed with the time and transparency that Adam shared with us to help us understand what is happening in the area. Adam has guided us with regard to good areas, along with not so appropriate areas in which we should be searching for our specific needs. Incredibly helpful and really professional, we could not speak highly enough about the advice he shared with us. I would recommend that anyone should do business with Adam and his team.

Unresponsive and poor communication I’ve been seeing some good reviews for Saints but it sure isn’t for me. I’m a tenant who have just moved in. The settling down process has been painfully slow and communication has been really poor. Up till now, the inventory still isn’t complete. It always has been me who had to chase them for everything. Whenever I tried ringing the office, they will take a message and never get back to me. Or when I’m told I will get a reply or call on the day, I never do. The whole process becomes repetitive and it puts me in an awkward position where I have to constantly ring them. When something seems to be planned, it is always verbal, no email confirmation to make it official. What makes it even worse is it doesn’t happen and I have no way of backing it up what they promised. Overall, my experience so far is really poor considering how much time and effort I’ve put in chasing them but gotten nowhere. I’m open to any discussions or explanations from Saints so feel free to drop me a line.

Fantastic service, Thankyou Jason Osborn is an absolute credit and has been a "Saint", throughout the sale of our property and purchase of our new Home. He has assisted with every step, and just made the journey as a whole a less stressful experience. I would recommend this estate agent, as they provided us with the best brochure, sales advise and support. If there is/was an obstacle, then Jason ensured that best routes were advised and gave us a clear and concise outcome. Thankyou Jason and Saint property services, it has been a pleasure.