Missed the home but not the heart Even though we didn’t end up going with this home, LIZZETTE was absolutely phenomenal every step of the way! So accommodating, so patient so sweet throughout the entire process! Answered all of my questions took care of us. The moving process can be very stressful and this particular search for a home has been astronomically frustrating, but LIZZETTE was a light spot in a dark sky. Absolutely a delight! Very, very sad We don’t get to move forward with her, but if there’s any chance in the future, we will absolutely be taking it! Actually dealing with a person, who cares about their client has been an amazing change of pace. Highly recommend

My husband and I had been tirelessly… My husband and I had been tirelessly looking for a house to rent, we needed to move out ASAP, we fell in love with a property through their website we applied for it the same night and got approved 2 days later! The application was so easy. I had a million questions and Amy has been an absolute angel answering all of them, no matter how many times I call her she’s super sweet does not make me feel like a pest like other companies do. The house was really clean and in great condition. Thank you Darwin Homes team!

Terrible customer service Terrible customer service, can’t get a hold of anyone, my AC was down for 6 days, got repaired and has been down again for 2 days and counting. So many issues with billing, getting repairs done correctly and in timely fashion. No property manager or management to speak with. Only a third party maintenance company, can you ever speak with and even that gets difficult. Our AC was out 10+ days in the summer in Florida, less than a year later dealing with the same incompetent company Darwin, they recently got sold to Pagaya which is just another cover for Darwin, they didn’t even announce that to residents. Do not rent from Darwin Homes or Pagaya, terrible tech company that has no business in residential real estate. Foreign companies should not own property in the United States, they do not value Housing laws or people

i’ve been renting a home from this… bad business i’ve been renting a home from this company for about one year now they have switch over to this company. That sucks. You can never get in touch with anyone. Utilities billing is always two months behind customer service sucks please do not never rent a home from them. It is all fun and games when you are doing the paperwork but once you are in you are trapped, when it comes to having a situation there is never no one able to talk to never rent from them they will definitely steal your money. You would be on the phone talking to people that don’t know anything about your situation. You would be thinking that the property manager or the leasing manager that you first talk with that you will be in communication with them, but that is not true. They will drop you like his heart and you will not be able to hear from no one else they would act like they do not know you, this company needs to be banded. I am in Georgia. This is the worst ever.

Move in on a monday?!?!?!?! We originally applied for a home that said it would be ready on May 4th and were approved. We got an email stating we could not move in until May 6th, which is a monday?! Who sets a move in date as a monday? I have no help to move during the week and they will not allow us to move in on the date the home was supposed to be ready