Valued customer
GBCollar doesn’t live up to expectations We haven’t been very impressed with the Link AKC collar. It will not allow us to modify our home base range, so every time our dog is in the farthest part of the yard, it says he’s left the property. It doesn’t hold a charge for up to 3 days, and the signal is weak for hiking and camping trips. The app will not allow us to take photos or add photos to our Adventures.
Diane Saine
GBWorse of the worse Worse of the worse. Fraud, fraud, fraud! Continued to charge my Visa after pet had passed. Try 4 years and never offered to fix the issue. On top of that just got an email that said they mistakenly billed me for another account because my address was close to the additional charge. Awful company and business practices!
Robert Baudino
GBLinkAKC Needs to become “Gift Friendly!” I purchased two collars as gifts. While I hope the collars work, your process is not set up for people wanting to purchase the collar system and pre-pay a subscription. I even called your help line and got no help. While I made the purchases, I had to write checks to the gift recipients to prepay the one year subscriptions. Delivery of the gift collars also did not occur on the forecasted date. Very disappointing experience.
Kris
GBFamily exercise challenge Family exercise challenge. The ability to see how much exercise our Boxador gets each day has turned into a fun family challenge. It is no surprise that Mom and Dad lead the pack in steps counted when walking the dog. We also regularly use the light when walking at night in our dark neighborhood. We have not needed the GPS tracking yet, but have tested and it worked great.
Karen S
GBIt's has lots of features that others… It's has lots of features that others don't. Customer service is Pawsome!! App & notifications can use some help - like notifications if the collar goes offline.... Some tweaking is needed. All in all - better than the rest, paws down!!