There's No Perfect Tracker Link seems to be the most user-friendly of all the GPS trackers. That said, the original collar device is bulky, heavy and not comfortable to wear for my dog (bulldog). The GPS tracking on Link and the 3 other devices I tried is not accurate and certainly not in real time. Link shows my dog is 200 ft to the left of my house but he's actually sitting at the door waiting to be let in.

Collar doesn’t live up to expectations We haven’t been very impressed with the Link AKC collar. It will not allow us to modify our home base range, so every time our dog is in the farthest part of the yard, it says he’s left the property. It doesn’t hold a charge for up to 3 days, and the signal is weak for hiking and camping trips. The app will not allow us to take photos or add photos to our Adventures.

The GPS doesn't work The GPS doesn't work. It works great right around my house but as soon as my dog goes for a walk with my wife, it can't located him. This is in the middle of a neighborhood. If your dog runs away, don't count on Link to locate him.

Unbelievable customer service Unbelievable product and customer service! Nichole Hannigan Helped me through the process to connect my dog’s collar. I had difficulty understanding some instructions, but she politely and PATIENTLY helped me set up the device. Nichole checked with me through email and phone post set-up to make sure my dog’s collar was working accurately. I have never had such incredible service from any Company In my life. I would give her more stars if I could. I would highly recommend this company to all pet owners! Elizabethann Moore

Great customer service Great customer service! So helpful and informative. Wonderful follow up on questions or concerns. The device is very user friendly. My rambunctious Lab likes to go on unsupervised walk about and now I can quickly track him. Peace of mind is wonderful! There are some Bluetooth glitches that sometimes notify a false indication that my dog is away- when he is not. However, the device will always be accurate when he really is away. So you have to assume the notification is right, and be relieved when he is not away. I have recommended Link to family members. Happy to have Link on my dogs collar M