Filed chapter 11 this week and having… Filed chapter 11 this week and having trouble getting carriers paid on time. This is a sinking ship.

Eagle eye transportation llc Before you register with instapay you need to know a few things 1- they are going to be super nice and suck you into the system after that they are not going to pick up the phone at all also if you submit a load that it’s approved by them and for whatever reason the broker doesn’t pay them they will take the money back out of your account They will not call the broker to see why they’re not getting paid and you won’t be able to talk to the broker because they are the account holder #2 they will tell you you’re not under any contract and you will leave anytime and it’s a true you’re not under any contract but you have to give them 10 days notice and if you decide to leave to another factoring company they will give them a such a hard time and they will not release to them the new UCC if you’re not familiar with the UCC is you need to search it because you cannot go to another factory company without the release of the UCC I am currently stuck in between I have 15 loads sitting on my dashboard because I do not want to factor with instapay anymore and I cannot move to another factoring company because they refused to release the UCC But I’ll be able to do it I just have to go through a lot and it’s gonna take me a month or so and that’s with no pay #3 Also you need to know Insta-pay just got bought out by e capital Because a few months ago they filed bankrupted cy and was bought out by a company in Canada and if you call Insta-pay for any question they basically can’t answer it because they simply will tell you they were not trained on e capital system Save all the headache and look somewhere else there is Hundreds of Good and honest factoring company out there just stay away from e capital and instapay

Instapay not Instant There is nothing instant about InstaPay. Stick to Zelle or other transfer services. Here’s my experience. I just borrowed money from a family member to cover some emergency expenses. Normally we use Zelle. Since I saw this new InstaPay service, my family member decided to try it. There is nothing instant about InstaPay. First, you have to sign up to InstaPay to receive the money. They don’t make this obvious before you send the money. After you sign up, you have to enter your card number—after which you will receive a notice that your card is ineligible to receive the money that was sent to you. They don’t say why either. Luckily, you do have the option to receive money with your checking account. That works—except that it doesn’t, because it takes 2 to 3 days to receive the money that you needed right now. Terrible, terrible, terrible service from Altura. The service is misleading, dishonest, and slow. Avoid under-developed services like InstaPay.

Completely Incompetent Company Completely incompetent company. This week alone they have incorrectly billed my company 3x. They can't even be bothered to verify a company name that they are billing before they send out invoices. Invoices mind you that have sensitive billing and banking information contained on them. I personally wouldn't want my companies financials leaked that way. On top of this no one ever answers their accounting line and a voicemail never picks up (although I wouldn't hold my breath on ever getting a response). I waited on hold for 20 mins a few separate times this week and was never connected a person. I followed up with emails and screen shots showing they were billing my company incorrectly and they were never answered or responded too. I finally managed to get through when I hit a different ext (the sales one, surprise surprise they have no issue taking your money) and the gentlemen could not have been ruder or more unpleasant to speak with. I calmly expressed my displeasure at the situation and that maybe they should take a closer look before they send out invoices. To that end I was hung up on. Would have been nice to actually get an acknowledgement on an email that it had been fixed. I would be very careful giving this company your financial information. I can only imagine with them at the helm how much of an accounting nightmare it could turn out to be.

Damn Damn. It's not working properly..