I had an extremely disappointing… I had an extremely disappointing experience with SEEL.com. I purchased an item from Shopping Simmon and decided to purchase return insurance offered by SEEL.com to guarantee my peace of mind. However, when I needed to return the item, I faced a real saga to get my money back. It has been four months since I contacted SEEL.com to request a refund, and so far I have not received any satisfactory feedback. They already have the item in their possession, but they continue to ignore my attempts to contact me and do not refund the amount paid. This lack of accountability and transparency on the part of SEEL.com is unacceptable. Not only did they renege on their promise to offer a returns insurance service, they also showed complete disregard for consumer rights.

I DO NOT. Recommend this company I purchased shipping protection when buying first time from a website shipping from overseas. A good idea in theory so when item arrived part of it was missing. I contacted seller and they said they shipped it and it must have been lost in transit. Seel claims they covered lost items which this clearly is as it was shipped and between them and me it was lost. Seel denied my request with a short email saying I cannot prove that someone took it. Haha what the heck is this? I’m a buyer who bought insurance to protect me from this type of thing. It’s definitely a scam and I do not recommend using this company at all for any insurance needs. And to think my item was only 140$. Imagine if it was something of actual value. Issue ID: 2403042179975070660

I ordered some boots on Facebook I ordered some boots on Facebook, insured by this company. Never got shipping or tracking notice nor did the boots ever show up. Contacted this company, now known as Cass & Seel. They claim they refunded to my PayPal but there are no transactions on my PayPal or credit card. They are definitely part of the scam!

Seel is a scam didn’t refund my purchase Seel is a scam didn’t refund my purchase

Seel Return Assurance Ordered a dress that was final sale and not returnable but got Seel Return Assurance. Ended up returning the dress within the allotted window and received follow up emails every step of the way. Refunded via venmo.