Seel Return Assurance Ordered a dress that was final sale and not returnable but got Seel Return Assurance. Ended up returning the dress within the allotted window and received follow up emails every step of the way. Refunded via venmo.

Total Scammers Total. scam. I got ripped off in their part of it. Do not deal with this company. When I got ripped off. You know what ther answer was? Get ahold of the company. You bought it from.

I ordered some boots on Facebook I ordered some boots on Facebook, insured by this company. Never got shipping or tracking notice nor did the boots ever show up. Contacted this company, now known as Cass & Seel. They claim they refunded to my PayPal but there are no transactions on my PayPal or credit card. They are definitely part of the scam!

Shipping is not covered They allow for returns, but won't make accommodations for shipping, even when the cost of shipping exceeds the price of the item itself.

This may be the worst customer… This may be the worst customer experience I have ever received. They would not let me return an item that did not match the description on the website because it was hours after the 7 day cutoff, which I was out of town for the entirety of due to the unfortunate delayed delivery of the item purchased. Their rep was downright mean, refused to directly answer questions, and each painfully slow response just reiterated their return policy. 7 days, and not a minute over. Got it. I’ll never pay for this awful service again. If you get assigned to Cass, just give up. Her nonsensical responses will make you want to bang your head against a wall. I give the whole operation 0 out of 5 stars.