Don't take initiative to follow up with… Don't take initiative to follow up with client. Client has to initiate follow ups. Very disapointing working with Mortgage Rep.

Will do business with Brightpath again We had a long delay in our home purchase, with closing delayed several times because of a seller title issue. Janet at Brightpath was helpful, patient, and attentive throughout the entire process. She walked us through each step of the process with us, maintained open communication, and the loan was closed with no unwanted surprises. We would highly recommend Brightpath and would gladly be repeat customers.

Refinancing always takes a great deal… Refinancing always takes a great deal of information, and much of it has to be delivered at the last minute for some reason. Despite that fact, I felt Brightpath did a very good job of helping me to navigate the roadblocks. Things could have probably gone a little smoother, but all in all my loan closed, I save money every month and I would use them again if I needed to.

Efficient and responsive at start, but less so after we committed to them. They were great while we were shopping. After we dropped the other companies they were less responsive. Pretty much handled in the length of time they said. The actual closing paperwork had several errors. They immediately sold the loan, and we were not notified. It took several calls to confirm the situation and get details. In the process we ended up making 2 loan payments in the first month so as not to run the risk of recording a late payment.

I have never seen a thing like this in… I have never seen a thing like this in my entire life. We are in a world where people don’t follow due process any more and keep to terms and conditions. I had a one year contract with Brightpath and before the contract could end, I had informed them I will not be renewing the contract as I was looking to go to an A bank. After going back and forth with them they eventually agreed. I had emailed them letting them know that I will be going elsewhere as their interest rate was out of this world and they are always never accessible through phone calls. My lawyer sent them a message letting them know we want to pay off the loan of $165,000 and this people are asking for extra $35000 extra for no reasons what so ever.we have been consistent in our payments and has never owe them. I have told them I will take them up as no one deserved this bully