Their prices are great however if you… Their prices are great however if you order online and have a different billing address and residence address they want you to send them a copy of your driver's license and credit card. I do a lot of ordering online and have never been asked by any vendor to send my driver's license and credit card. When I asked if there was another way of validating the information the woman told me that she would cancel my order. With six dogs and two cats there's a lot of other vendors to buy from.

sent me bad medicine sent me bad medicine, dog got fleas, been on medicine all his life before. rude, unfriendly, cold customer services. asked for manager to call me never did, only generic emails, told me to return unused product which I did for refund, then they said no refund I wrote date on box. why would this matter not legally to resale medicine. I asked why did you ask me to mail the product back which I had to pay for , they mailed back to me product was crushed by them, as the box they returned it in was undamaged so means it was purposed damaged before it entered the box pet vm or bandana rx what ever they call them selves do no use

At first I thought the drops were … At first I thought the drops were upsetting my pooches stomach, so I backed off giving fewer drops. I then upped the dose to two drops more than for her weight and I believe I am seeing less of a voracious appetite, and some definition in her waistline. Her Cushings is probably not a bad case, no hair loss or infections, but I certainly am glad this was available instead of the awful RX the vet recommended. She, has been on the drops a couple months, and I would recommend this.

Pray you don't need customer service. All was well until I stopped the monthly autoship for an expensive medication. I did so because my vet took my dog off it. When the vet decided to put him back on it, I simply restarted the autoship. I was then notified that multiple shipments had been shipped at the same time. When I tried to contact the company to find out what was going on, I was connected to a call center in Asia. Neither person I spoke with could speak understandable English, and the issue was never corrected. There was no way to speak with someone in the U.S, where the company is presumably based. Absolutely ridiculous. I would never do business with this circus again.

Wonderful performance Ordered nexgard for our Jaxon 4 days ago and we live in Taxachusetts and Pet VM is from California. I administered his treatment this afternoon. Top shelf service. Impressive.