Grady Stanley
GBPet Value Mart Gets An A+ I am more than pleased to have discovered Pet Value Mart. They are FAST and accurate! In only 3 days from the time I placed the order for my Pug's medications (Apoquel, Nexgard and Metacam) they obtained the prescriptions from her Vet, shipped the medications and they arrived at my home. The order was 100% complete, 100% correct and I saved substantial dollars over other pharmacies and my vet's office! I am one happy customer and will gladly recommend them to others. Thanks Pet Value Mart!
Mary
GBYou keep sending me multiple emails to … You keep sending me multiple emails to review your site. Seven this last time. When I called to let you know, the person was less than helpful and I finally hung up. I'm reconsidering using you... Updated 2/9/18: Thank you for calling me and resolving my issue. I appreciate the personal touch.
Jean Seguin
GBWonderful performance Ordered nexgard for our Jaxon 4 days ago and we live in Taxachusetts and Pet VM is from California. I administered his treatment this afternoon. Top shelf service. Impressive.
Mitchee Hendrix
GBI'm still waiting on a package that… I'm still waiting on a package that should've been delivered on Jan.12th then it went to the 13th,then to the 16th then the17th.Each time I call customer service I'm informed that it's out for delivery.still waiting.Never again will I order from this company.
Officer Cynical
GBPray you don't need customer service. All was well until I stopped the monthly autoship for an expensive medication. I did so because my vet took my dog off it. When the vet decided to put him back on it, I simply restarted the autoship. I was then notified that multiple shipments had been shipped at the same time. When I tried to contact the company to find out what was going on, I was connected to a call center in Asia. Neither person I spoke with could speak understandable English, and the issue was never corrected. There was no way to speak with someone in the U.S, where the company is presumably based. Absolutely ridiculous. I would never do business with this circus again.