No REFUND Ordered something, after waiting for 2 months for it to arrive i canceled my order and asked for a refund. Its been another 2 months and i still have yet to receive my refund. Stay FAR away from this company!

Great at keeping customer informed I ordered a new living room set, to replace my current living room set purchased from this company 10 years prior. The previous living room set had limitless durability and survived my two sons, a cat and a dog. I replaced this living room set with another.I spoke with the CSR's Emem James, and she reassured me that my new set would wear well and be just as durable as the last. I will continue to do business with Luther Sales.

This company is a scam This company is a scam, this started back in Nov order was placed then nothing for awhile. Out of no where I received a text about not being able to place orders but was approved for vacation credit. I then received a message about double available credit and advised me if i wanted to place and order advised them I had placed an order back in Nov was sent over a contract and two allotments was taken. Before taking the money out they responded to all my inquiries but once payment was recieved nothing but lies. And this EM lady need to be fired the we all need to sue her and the company for the stress they have caused. Lets not forget Howard the one that tries to put a bandage on the mess they have caused that has drugged him into it. I have gotten no answers yet EM has my banking info and probably trying to steal our money out of our accouts. I am going to create a change.org petition Luther Sales gotta go.

I am due a refund due to overpayment on… I am due a refund due to overpayment on my account. It has been almost 2 months and I am having an issue with staff returning my call and I keep getting the run around. Already filed a BBB complaint and also with my attorney generals office.

NEVER TRUST THIS COMPANY I submitted my order back in january. after waiting 2 weeks for an update as to when I would receive the product I was told they were short handed and running behind. (Sure weren't short handed enough to not take the money.) After more than a month of only being able to communicate by text (what business does that?) I canceled my order and was to by "Em"doubt that is even her real name. Was told I could expect my refund in 7-10 days. We are now more than 3 weeks out and I still have not seen my refund. Now the communication with them is. "NO UPDATE ON REFUND". Run as far away from this company as possible. truly a con game. I've also noticed with other website reviews, the only reviews they will respond to are the good ones. They ignore everything else.