Stay away Tl;dr: -They messed up my takes and I owed >$17k -I paid a ton of $$ in penalties -Nobody would explain how to even pay these taxes or make the payments--I had to tell them -When I tried to get in touch with them, nobody responded to me -My business went under as a result and I had to move back with my parents I can't believe I got scammed like that 😂😂😂

Collective makes my life easier and… Collective makes my life easier and lets me focus on growing my business. Starting a business was a big leap for me and Collective helped me crawl-walk-run through the process. I am now 9 months in and running full speed ahead. I have a good workflow of how I work with Collective which takes minimal time. And I love that whenever I have random accounting or tax questions, I send an email to my team (Janet and Jezra are amazing) and they respond almost immediately. Collective is one of my best business expenses every month. Thank you and appreciate your help.

5 stars for Jennifer Rutledge 5 stars for Jennifer Rutledge 2 stars for Collective’s system and policies Jen was so helpful to soothing my anger about how communication has been and the system they have to communicate with the bookkeeper Aser. Jen thoroughly has been great sharing transparency but not making excuses for the bad experience I’ve had. She even comp a month of services bc I shared after filing for both business and personal taxes I will no longer continue with collective. They have no efficient way of categorizing expenses it’s all do it yourself spreadsheets which leaves room for error even though they have you link your bank statements to a 3rd software party. Gusto is one software Collective is another platform And the book keeping platform. So unifies for 300 a month. Compared to quick books.

The most patient, helpful team! As a graphic designer, I am the first to admit that I would rather focus my time on creative projects than bookkeeping and taxes. Outsourcing those tasks to Collective the last couple years has been one of my best business decisions. It gave me time back to focus on the parts of my business I LOVE, while knowing that all of my business financial ducks are in a row with Collective managing it all. Their team of experts is so incredibly patient with all of my questions and helped me form my LLC/S Corp seamlessly. I have had the best experience with their services and highly recommend them to any small business soloprenuer. 100% worth the investment.

HUGE mistake using Collective - avoid at all costs Using Collective has been by far the biggest tax mistake I've made for my business. I've lost a large portion of my income due to straight up bad advice that Collective provided me with and took no accountability for. They are impossible to communicate with, don't give clear or timely answers, and consistently make mistakes. This is the last thing I wanted to deal with when running a business, this company is borderline fraudulent and I'm considering legal action it's so disastrous. I still can't get a response from them.