My experience with Arc Home was amazing! My experience with Arc Home was professional and a very smooth process from application to closing of my loan. The entire team was amazing! I would highly recommend Arc Home to anyone looking for a mortgage lender. The date of experience keeps changing what I chose - 10/26/2022 to 10/25/22 - tried to edit a few times.

I highly recommend ARC Home as a… I highly recommend ARC Home as a Mortgage and refinance Co. Every person I came in contact with was extremely courteous and professional. Thank you for making my refinance such a breeze. Nora R. Aguayo

I love working with Arc Home I love working with Arc Home! I am working on my third mortgage refinance with them, and couldn't be happier with their service. They truly value me as a customer, and they are always super-prompt and helpful every step of the way. I appreciate their totally-digital paperwork process; from digital document signing to the online portal for submitting my documents, they make it so easy! The loan processors move fast and work efficiently. Honestly I couldn't ask for anything more!

Feedback Customer Service The closing costs were not fully explained. We were told they would be $1300 which they were but the additional costs involved were not shared up front. We had to clarify when the closing papers were sent. We did not receive the initial email regarding closing docs, requested an update after over a week of no news. They were resent but we felt communication was abrupt as though we were frustrating staff in not receiving the first email. We had to request updates along the way.

We have purchased many homes and… We have purchased many homes and refinanced a few times. This time by far was our most pleasant experience. Patrick took his time and explained every step and we looked at my different avenues to take. Patrick made sure we had the best deal and made sure we understood everything.