Robert Wermes
GBIt's Just Okay So far the process of this cash out refi is going okay. I'm a little taken back by having to pay for the appraisal out of pocket. There are also more questions & documents that I've had to provide compared to my last refi a year or so ago. I wish I would have contacted my current lender to get a second quote but I didn't. I'm very curios to see what the final # is going to be.
Stephen
GBHow about common sense loan documentation I understand that certain steps have to be taken when getting a home loan. However,if you are a current customer with no late payments ever in history of loan, and your refinance will lower your payments nearly 1/3, seems that a few things should not be required. Sure; check that credit rating is still high and no lawsuits for delinquent payments are on file. Once you see that bank statements show the same income sources, why do you continue to need documents? Same house same borrowers lower payments. Simple logic...make rules that are not one size fits all. They pay on time now: what are the odds they will continue the auto payments on a lower rate??? Probably 100%....
Nora Aguayo
GBI highly recommend ARC Home as a… I highly recommend ARC Home as a Mortgage and refinance Co. Every person I came in contact with was extremely courteous and professional. Thank you for making my refinance such a breeze. Nora R. Aguayo
David Wong
GBThere was great communication in the… There was great communication in the beginning of the process. Once the rate was locked, the communication stopped until a couple of weeks later when it’s ready to sign. The experience would improve if there was an occasional status update or a way a customer can track online with perhaps target dates and percent complete.
Paul Blackshaw
GBHighly recommended Arc Homes were recommended by a previous neighbour who sold their home and I can honestly say they were correct. Throughout the sale I was regularly informed of the progress and the staff put me at ease throughout the process. There was a lot of interest in my property which they sold in a few weeks. Thank you Arc for your excellent service.