Approval amounts and interest way off from quotes The phone reps are nice when talking to hem but very misleading. They tell you that you are approved for the full amount and tell you to fill out paperwork before they go further. Luckily I don't sign things until I know all of the details. Requested 8k for debt consolidation they counter with 3 and a 34% interest rate. That is is a bit ridiculous. My credit isn't the best due to high credit card balances but that is it I have been on time with my payments. Underwriters have the capabilities to bypass certain things and in my case that wasn't even considered. These lending companies are looking to make bank off your interest the best thing you can do Is go to a credit union and get the personal loan they won't gouge you on interest and will take care of you

Great Customer Service Tom was phenomenal. He was professional and relatable. He carries on good conversation while doing what was needed to complete the loan. He went above to make sure everything got done in a timely manner. The process was easy and fast. We will be returning in the future and defiantly will be referring friends and family!

Excellent Excellent Service!! We applied for a loan online, within minutes we were called. BrendaLiz M. (@ the Waters, Tampa, FL location) was wonderful, courteous and professional. She made us feel important and part of her family. Knowing that its stressful applying for any loan she made it a breeze, and not only that she fought for us. Brendaliz answered all our questions even though we thought they were insignificant she didn't hesitate nor made see like a "duh" moment. She is truly a great example of what customer service should be AWESOME!. Thank-you Brendaliz!!

Interest rates I have been with spring leaf now for several years and have never missed a payment. I have taken several loans, but they are still only offering a 35% interest rate. I seriously doubt if I take any more loans with them. My income is well over 100k a year, but I receive no incentive to take anymore loans with them.

Best of the breed You will find Springleaf to be much more customer-focused, like you'd expect from a trusted banker. Great rates considering my low credit score, fast service, and none of the scammery that other lenders try to pull (you know the type - it's like Vinny the loanshark at some of these outfits). Very happy with them.