The service was and friendly service The service was and friendly service Carlos b and Stephanie were great help

Best of the breed You will find Springleaf to be much more customer-focused, like you'd expect from a trusted banker. Great rates considering my low credit score, fast service, and none of the scammery that other lenders try to pull (you know the type - it's like Vinny the loanshark at some of these outfits). Very happy with them.

Misleading Applied for a loan told them that I use to be self-employed sent over the requested tax information they requested. Received a call back stating that I didn't make enough money, explained to the rep that i am no longer self-employed that I make about 15k before taxes after taxes 11k, stated i still didn't make enough money. I have no debt was trying to secure the loan to establish credit. I would not use them or recommend them to anyone. It was like they were trying to find reason not to allow me to have the loan. Small lending places were built like this to help the community but this place is not good at all. Thanks for nothing!

Poor Customer Support Don't bother doing business with them even after they merge with One Main. They can not handle their paperwork and make false promises. I have waited forever for a simple payoff letter which I still don't have. My closing date for a refinance was cancelled due to this which caused a drop in my credit score also. They say they will fax within 24 to 48 hours, but they don't. Withholding my documentation is against the law, and I intend to follow though with state and federal banking commissions.

Interest rates I have been with spring leaf now for several years and have never missed a payment. I have taken several loans, but they are still only offering a 35% interest rate. I seriously doubt if I take any more loans with them. My income is well over 100k a year, but I receive no incentive to take anymore loans with them.